Careers
A B O U T M A M A V A
Mamava, the category creator of freestanding lactation pods, designs lactation support solutions for employers and organizations. Headquartered in Burlington, Vermont, our mission is to create a healthier society through infrastructure and support for breastfeeding. We work in a highly collaborative and creative environment and celebrate the different gifts we each have for the revolution. Join us!
OPEN POSITIONS
Customer Support Specialist
Burlington, VT or Springfield, VT
The Customer Support Specialist drives service success with the goal of improving customer satisfaction, maximizing customer retention and increasing profitability. They are the primary point of contact for all service related inbound inquiries, and are responsible for the management and organization of the inquiries, prioritizing and escalating appropriately. The CSS reports to the Customer Support Manager. This is a salaried, full time position based in Burlington, VT with a hybrid schedule. There is an option to work in our Springfield, VT location with a hybrid schedule, as well.
IT Manager/Systems Integrator
Burlington, VT
The IT Manager/Systems Integrator reports to the CFO and is responsible for overseeing the organization’s core enterprise systems and IT infrastructure, ensuring seamless operations, security, and scalability. This includes managing the integration and administration of key platforms. Additionally, they will play a key part in helping Mamava leverage artificial intelligence (AI) and emerging technologies to drive innovation, automation, and efficiency across teams — enabling smarter, data-driven decision making and improved productivity company-wide. The IT Manager provides leadership and oversight of IT help desk services, network infrastructure, and information security initiatives. They are a proactive problem-solver with strong project and change management experience, exceptional attention to detail, and excellent communication skills. This is a salaried, full-time position working a hybrid office schedule in Burlington, VT.
Product Manager (Mobile App & Data)
Burlington, VT
The Product Manager, Mobile App & Data reports to the Chief Product & Data Officer and defines and drives the success of Mamava’s mobile apps experience and data-driven products and services. This role blends strategic insight with executional excellence: shaping product vision, identifying new digital and data opportunities. The Product Manager aligns customer needs, business goals, and technology capabilities to create cohesive, high-impact experiences that extend Mamava’s mission supporting parents, empowering partners, and enriching the data and insights that fuel growth.
This is a salaried, full time position based in Burlington, VT with a hybrid office schedule.
Product Manager (Privacy, Wellness & Telehealth)
Burlington, VT
The Product Manager, Privacy, Wellness & Telehealth reports to the VP of Product, and defines and drives the success of Mamava’s new line of privacy, wellness, and telehealth pods. This role balances strategic vision and hands-on execution: identifying new market opportunities, defining product strategy and roadmaps, and ensuring the timely delivery of meaningful, high-quality solutions. The Product Manager aligns customer needs, business strategy, and cross-functional collaboration to strengthen Mamava’s position as a leader in inclusive wellness spaces. This is a salaried, full time position based in Burlington, VT with a hybrid office schedule.
BENEFITS
Competitive compensation packages
Including stock options and equity
Healthcare
Medical, dental, and vision. HSA, FSA and DCA available
401K
Mamava matches up to 4% and that’s immediately vested
Vacation time
20 days of PTO, plus major holidays, and the week between Christmas and New Year’s Day
Parental + family medical leave
12 weeks of paid parental leave and 2 weeks of paid family medical leave
HIRING PROCESS
Mamava believes in talent and diversity. We believe that each person brings his or her own gift for the revolution. Diverse backgrounds, experiences, education, thought patterns and styles makes us stronger. We celebrate our differences, and use them to guide our design process and business decisions. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
