Careers
A B O U T M A M A V A
Mamava, the category creator of freestanding lactation pods, designs lactation support solutions for employers and organizations. Headquartered in Burlington, Vermont, our mission is to create a healthier society through infrastructure and support for breastfeeding. We work in a highly collaborative and creative environment and celebrate the different gifts we each have for the revolution. Join us!
OPEN POSITIONS
Customer Service Associate
Burlington, VT
The Customer Service Associate drives service success with the goal of improving customer satisfaction, maximizing customer retention and increasing profitability. They are the primary point of contact for all service related inbound inquiries, and are responsible for the management and organization of the inquiries, prioritizing and escalating appropriately. The CSA reports to the Customer Support Manager. This is a salaried, full time position based in Burlington, VT with a hybrid schedule.
BENEFITS
Competitive compensation packages
Including stock options and equity
Healthcare
Medical, dental, and vision. HSA, FSA and DCA available
401K
Mamava matches up to 4% and that’s immediately vested
Vacation time
20 days of PTO, plus major holidays, and the week between Christmas and New Year’s Day
Parental + family medical leave
12 weeks of paid parental leave and 2 weeks of paid family medical leave
HIRING PROCESS
Mamava believes in talent and diversity. We believe that each person brings his or her own gift for the revolution. Diverse backgrounds, experiences, education, thought patterns and styles makes us stronger. We celebrate our differences, and use them to guide our design process and business decisions. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
